Terms & Conditions

Last Updated: November 26, 2025

Welcome to Heartbeat Associates. By accessing or using our Customer Relationship Management (CRM) and related support services (“Services”), you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By signing up or using our Services, you confirm that you understand and accept these Terms and Conditions. If you do not agree, please discontinue the use of our platform.

2. Services We Provide

Heartbeat Associates provides CRM solutions and essential support tools designed to improve operational workflow and customer interaction.

Our Services may be updated, modified, or discontinued as needed. Some features may have certain usage limits based on your selected plan.

3. User Responsibilities

You agree to:

  • Provide correct, complete, and updated information.

  • Use the Services only for legal and authorized purposes.

  • Avoid misuse, unauthorized access, or actions that disrupt Service functionality.

  • Not upload or share harmful, illegal, misleading, or inappropriate content.

Any misuse may result in suspension or termination of your account.

4. Data Protection & Privacy

We collect and safeguard your personal information according to our Privacy Policy.
By using our Services, you consent to the handling of your data as described in the Privacy Policy.

5. Payments & Fees

For paid plans or billable Services:

  • Fees and billing methods will be clearly communicated.

  • You must make payments on time through approved payment channels.

  • Delayed or failed payments may result in service interruption or suspension.

All fees are non-refundable unless required by applicable law.

6. Termination of Services

We may suspend or terminate Services if:

  • You violate these Terms,

  • You fail to meet payment obligations, or

  • You request us to terminate your account.

Upon termination, access to your data and service features may be limited or permanently removed.

7. Disclaimer & Limitation of Liability

  • Services are provided on an “as is” and “as available” basis.

  • We do not guarantee uninterrupted, secure, or error-free operation.

  • Heartbeat Associates is not responsible for delays, disruptions, or losses caused by third-party providers or technical issues.

To the maximum extent permitted by law, our liability is limited to the amount you paid during your most recent billing cycle.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws applicable in the state of Wyoming, USA.
Any disputes will be resolved through the legally approved dispute resolution methods, which may include arbitration or court proceedings as per Wyoming state laws.

9. Changes to These Terms

We may revise or update these Terms occasionally.
Any significant changes will be communicated through email or platform notifications. Continued use of our Services means you accept the updated Terms.

10. Contact Us

For questions or assistance, please contact us:

CALL: (307) 226 1424 Ext 3
Email: billing@heartbeatassociate.com
Address: 1309 Coffen Avenue, Ste 1200, Sheridan, WY 82801